We’ve had the main event in Las Vegas – the Knowledge conference took place back in May, attracting over 20,000 attendees to the Venetian Resort. Now it’s time for the slightly more intimate regional events to take center stage: ServiceNow’s World Forum awaits!
Kicking off with Sydney’s event in July, the World Forum series continues in September, landing next in Chicago and then on to London in October. Curious? You can register now to learn more… or keep reading!
What’s a World Forum Event?
In a nutshell, a ServiceNow World Forum event is a mini, day-long, in-person conference. It may be compact, but it certainly packs a punch, with a full agenda of insightful sessions, hands-on demos, and rousing keynotes from industry leaders. It’s a unique opportunity to see the latest innovations in action across a whole range of industries and solutions – plenty to get stuck into.
What’s on the Agenda?
No two world forums will be exactly alike, as each event will have its own distinct sessions and speakers to add to the mix, but overall, agendas will be similar across the board. Think lively panel discussions, roadmaps, breakout sessions, spotlights, and roundtables.
By visiting specific World Forum events pages (links below), you’ll be able to explore the sessions in more detail and begin to plan your day. Inevitably, there will be a strong focus on AI – from agent roadmaps to transforming the customer experience and thriving in the AI era.
- Keynote: Hear from AI leaders and visionaries as they share the latest and greatest in AI advancements.
- Expo and sessions: A vibrant space where you can see things in action, connect with peers, enjoy step-by-step demos, and receive 1:1 advice from industry experts and partners.
- Networking: All wrapped up with a fun and relaxed networking session where you can connect with local leaders and fellow attendees.
Where Can I Attend the World Forum?
This year, there are nine ServiceNow World Forum events taking place in major cities around the world.
Here’s your full list of World Forum events for 2025:
- July 24: Sydney, Australia
- September 18: Chicago, US
- October 15: London, UK
- October 22: Tokyo, Japan
- October 29: New York, US
- November 12: Munich, Germany
- November 20: Paris, France
- December 3: Amsterdam, Netherlands
- December 11: Toronto, Canada
How Much Does it Cost to Attend?
In some ways, this is an easy one, because it’s free to attend! However, depending on where you’re based, there will be inevitable travel and accommodation costs to consider. If you’re local, of course, you won’t even need to worry about a hotel.
On the other end of the spectrum, ServiceNow’s flagship conference Knowledge has a hefty price tag attached ($2,195 for a full conference pass in 2025).
Register Now
If you’re looking for a hands-on connection to the latest in AI innovations that’s affordable and a little more low-key than some of the larger events, World Forum could be just the ticket.
Planning to attend? Let us know in the comments what you’re most looking forward to seeing.