Lauren Westwood

Author

Lauren is the Content Director at NowBen.

The latest from Lauren

Register for ServiceNow’s Free AI Learning Days 2026

By Lauren Westwood

The Ultimate Guide to ServiceNow Releases

By Lauren Westwood

Top ServiceNow Abbreviations: Key Terms Explained

By Lauren Westwood & Ross Collie

Your Guide to the ServiceNow Knowledge Conference 2027

By Lauren Westwood

What Did Attendees Really Think of ServiceNow’s Knowledge 2026?

By Lauren Westwood

Free eBook: How to Prepare for a ServiceNow Certification

By Lauren Westwood

What Does ‘Data Readiness’ Really Mean for ServiceNow AI Adoption?

By Lauren Westwood

ServiceNow Named Customer Service Solutions Leader in Forrester Wave Report

By Lauren Westwood

ServiceNow Australia Release: Key Dates and The Developer Passport Preview

By Lauren Westwood

ServiceNow Recognizes the Value of Community With 2026 MVP Announcement

By Lauren Westwood

February 25, 2026