Resources

On-Demand Webinars

Build Your ServiceNow Data Foundations With CMDB and CSDM Fundamentals

Learn the core principles of ServiceNow CMDB and CSDM, combining certification-focused guidance with practical insights into data governance, service modelling, Discovery, CMDB Health, and real-world implementation best practices.

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On-Demand Webinars

Reduce Manual Testing With ServiceNow’s Automated Testing Framework

Learn how ServiceNow’s Automated Testing Framework reduces manual effort, improves release quality, and helps teams test and upgrade with greater confidence.

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On-Demand Webinars

Reduce AI Risk Across Your Org With ServiceNow AI Control Tower

Learn how ServiceNow AI Control Tower helps organizations govern AI assets, manage risk, and scale enterprise AI responsibly.

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On-Demand Webinars

Scale ServiceNow AI Agents to Complete Work Autonomously

Discover how ServiceNow’s AI Specialists and Autonomous Workforce turn enterprise AI strategy into governed, scalable execution and measurable operational outcomes.

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On-Demand Webinars

The Ultimate Guide to ServiceNow Flow Advanced Concepts

Advance your ServiceNow Flow Designer skills by learning how to build reusable subflows, create custom actions, and design smarter, more scalable automations.

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On-Demand Webinars

Modern Customer Service With ServiceNow CSM – Architecture and Automation

Learn how ServiceNow CSM connects customer service, operations, and automation to streamline engagement and deliver a more seamless customer experience.

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On-Demand Webinars

An Admin’s Guide to ServiceNow Flow Designer

Learn how to use ServiceNow Flow Designer to build scalable, maintainable automations with less scripting and greater confidence.

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On-Demand Webinars

The Ultimate Guide to ServiceNow Strategic Portfolio Management

Learn how ServiceNow Strategic Portfolio Management connects strategy to execution, improves prioritization, and helps teams deliver measurable business outcomes.

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On-Demand Webinars

ServiceNow Career and Ecosystem Trends in 2026

Hear from ServiceNow’s Pasquale Fontanetta on career growth, the vision behind ServiceNow University, and the future of learning and skills development.

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On-Demand Webinars

The Ultimate Guide and Overview to ServiceNow ITOM

Discover how ServiceNow ITOM, Discovery, and Visibility can transform reactive IT operations into proactive, efficient, and business-focused management.

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