As AI adoption accelerates and ServiceNow continues to evolve, organizations face growing pressure to deliver new capabilities, manage risk, and demonstrate measurable business value. But are ServiceNow teams equipped to keep pace?
Join us as we explore five key trends shaping ServiceNow in 2027 and how leaders can prepare their teams to scale AI adoption, accelerate delivery, and maximize their platform investment.
What We’ll Cover:
- Prove AI ROI: Explore how evolving AI pricing models are changing the business case for AI adoption and investment.
- Keep Pace With ServiceNow Changes: Learn how to manage increasing release demands and deliver more without adding headcount.
- Govern Autonomous AI Agents: Understand how to scale AI adoption while maintaining oversight, security, and control.
- Build Stronger AI Foundations: Discover why data quality, testing, and reliable processes are essential for scaling AI safely.
- Maximize ServiceNow ROI: Explore how to get more value from existing capabilities and prioritize investments for 2027.
Walk away with a clearer understanding of what’s changing in ServiceNow and practical steps to help your organization keep pace with innovation, reduce risk, and turn AI ambition into measurable business value.