As demand grows for workflow automation and agentic AI, ServiceNow is increasingly relying on strategic partners to help customers deploy new capabilities faster, modernize legacy systems, and connect business-critical data across the enterprise.
This page will track every major ServiceNow partnership announcement going forward in 2026. We’ll continue to update it throughout the year as new deals, integrations, and ecosystem announcements are revealed.
January 2026
January 20: ServiceNow and OpenAI Expand Strategic AI Partnership
ServiceNow and OpenAI announced an expanded multi-year collaboration to integrate advanced foundation models into the ServiceNow AI Platform. The partnership supports enterprise automation, generative AI use cases, and intelligent workflow orchestration.
January 20: ServiceNow Enhances Global Partner Program
ServiceNow announced major updates to its global Partner Program, aimed at accelerating AI agent innovation. The changes expand opportunities for ISVs, system integrators, and technology partners building on the platform.
January 28: ServiceNow and Fiserv Expand Strategic AI Partnership
ServiceNow and Fiserv announced an expanded strategic commitment to accelerate AI-driven transformation across financial services. As part of the agreement, Fiserv will scale its use of ServiceNow’s Now Assist across Financial Services Operations (FSO) and IT Service Management (ITSM), embedding AI directly into workflows to improve operational resilience and customer service outcomes.
February 2026
February 23: TCS and ServiceNow Partner to Accelerate Large-Scale AI Adoption
Tata Consultancy Services (TCS) and ServiceNow signed a multi-year partnership to help enterprises scale AI adoption across business functions. The collaboration will focus on building industry-specific AI solutions on the ServiceNow platform, turning manual and fragmented processes into more intelligent, autonomous workflows.
March 2026
March 1: NTT DOCOMO, StarHub, and ServiceNow Launch Autonomous Roaming Resolution
NTT DOCOMO, StarHub, and ServiceNow announced a joint initiative to help keep travellers connected through autonomous roaming issue resolution. Using ServiceNow CRM and AI capabilities, the solution is designed to proactively identify and resolve roaming issues before customers are impacted.
March 16: Carahsoft and ServiceNow Expand Partnership Into New Industries
Carahsoft Technology Corp. and ServiceNow expanded their partnership to bring the ServiceNow AI Platform to new sectors across the US and Canada. The expanded alliance targets industries including healthcare, manufacturing, financial services, retail, and critical infrastructure.
March 26: Eudia Partners With ServiceNow to Modernize Legal Operations With AI
Eudia announced a new partnership with ServiceNow focused on transforming enterprise legal operations. The companies plan to combine ServiceNow’s AI Platform with Eudia’s legal intelligence technology to support more autonomous and governed legal workflows.
April 2026
April 7: DXC Technology Partners With ServiceNow on AI-First Enterprise Transformation
DXC Technology announced a strategic partnership with ServiceNow aimed at helping enterprises modernize legacy systems and accelerate AI-led transformation programmes. The alliance combines DXC’s consulting and services expertise with the ServiceNow platform.
April 13: Qlik Partners With ServiceNow to Bring Enterprise Data Into AI Workflows
Qlik unveiled a new partnership with ServiceNow designed to connect trusted enterprise data with AI-powered workflows. The move aims to improve decision-making and workflow automation by combining Qlik’s analytics and data integration capabilities with ServiceNow’s AI platform.
April 14: Cube Partners With ServiceNow to Launch Connector
Cube announced a new ServiceNow connector aimed at improving interoperability and simplifying integrations for mutual customers. The move strengthens ServiceNow’s broader ecosystem of workflow and data integration partners.
April 20: Brillio Recognized in ServiceNow Ecosystem Report
Brillio was named a Rising Star in the ISG Provider Lens ServiceNow Ecosystem Partners Report Europe 2026. While not a formal new partnership announcement, the recognition highlights Brillio’s growing presence in the ServiceNow services ecosystem.
April 22: ServiceNow and Google Cloud Unite AI Agents for Autonomous Enterprise Operations
ServiceNow and Google Cloud announced an expanded partnership to combine the ServiceNow AI Platform with Google Cloud technologies, including Gemini. The collaboration is focused on helping enterprises automate operations, improve issue resolution, and deploy AI agents across telecoms, retail, and IT environments.
April 22: TridentCare Partners With ServiceNow for AI-driven Operational Transformation
Healthcare services provider TridentCare announced a strategic partnership with ServiceNow to modernize operations across order management, diagnostics, reporting, and reimbursement. The company is expanding its use of ServiceNow AI capabilities to improve efficiency and service delivery.
What Do These ServiceNow Partnerships Mean in 2026?
Several themes are emerging from ServiceNow’s partnership strategy this year:
- AI Ecosystem Expansion: Many announcements are centred on agentic AI, enterprise copilots and autonomous workflows, showing ServiceNow’s push to lead in enterprise AI orchestration.
- Industry-Specific Growth: Deals in telecoms and healthcare suggest ServiceNow is deepening its vertical strategy with tailored solutions.
- Data + Workflow Convergence: Partnerships with firms like Qlik show the growing importance of combining enterprise data platforms with workflow automation.
- Transformation Through Services: Consulting and implementation partners such as DXC remain essential for large-scale customer deployments.
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We’ll keep updating this tracker with every major ServiceNow partnership, alliance, and integration announced in 2026.