Christine Horton

Author

Christine is a freelance journalist, writing about technology from a business perspective.

The latest from Christine

Inside the AI-Driven Shift in ServiceNow Licensing

By Christine Horton

ServiceNow Unveils Fully AI-Native Platform, Ending the “Sidecar AI” Era

By Christine Horton

Are You Seeing Real Business Value from Your ServiceNow Implementation?

By Christine Horton

Is AI Crushing Junior Roles? ServiceNow CEO Predicts Graduate Unemployment Growth

By Matt Rooke & Christine Horton

If ‘Trust Is Currency’, What’s the Real Test for AI in Regulated Industries?

By Christine Horton

Why Is Scaling AI Still the Hardest Challenge? ServiceNow Customers Weigh In

By Christine Horton

ServiceNow’s AI Strategy Faces the Realities of the Public Sector

By Christine Horton

The ServiceNow Talent Rush: How Is M&A Redrawing the Partner Landscape?

By Christine Horton

ServiceNow Announces EmployeeWorks, a Conversational ‘Front Door’ Powered by Moveworks

By Christine Horton

February 26, 2026

ServiceNow and TCS Deepen Alliance to Industrialize Enterprise AI

By Christine Horton

February 25, 2026

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