Events

ServiceNow Knowledge 2026 Headliner Announced

By Matt Rooke

ServiceNow has confirmed the headline musical acts for this year’s Knowledge conference: Idris Elba and Backstreet Boys.

In all likelihood, they’ll need no introduction. Collectively, the two acts will be the main attraction at the conference’s popular after party, which is due to take place at The Sphere after the last day wraps. 

Key Details: Knowledge 2026 and the After Party

As ServiceNow’s global flagship conference, Knowledge is the biggest event in the ServiceNow calendar. Like in previous years, it will take place in May (5-7) in Las Vegas, with the main.  

As the name would suggest, The After Party closes off the event each year, giving participants an opportunity to let down their hair after a busy few days of sessions, keynotes, demos, and much more.

The party will begin with a DJ set by English rapper, DJ, and actor Idris Elba. As a brand ambassador and ServiceNow partner, it will be great to see Idris up on stage supporting the conference in more ways than one. His set will be followed by the headline act: none other than the hit 90s boy band Backstreet Boys. As the world’s best-selling boy band, there’s no doubt it’ll be an evening to remember.

Last year’s attendees were treated to incredible performances by Leon Bridges and Gwen Stefani, and we’re sure this year’s event will be just as special.  

READ MORE: ServiceNow Knowledge 2025 in Pictures

What to Expect at Knowledge 2026

Knowledge 2026 is set to be a busy and action-packed few days. As in previous years, the event will be largely dominated by a series of expos, keynote speeches, and in-person labs. Participants can also choose from some 300 sessions to attend, all run by ServiceNow experts, including MVPs, and enthusiasts.

Here’s a quick look at the agenda for this year’s conference:

Day One

  • 7:00 AM – 6:00 PM: Badge Pick-up
  • 9:00 AM – 6:00 PM: Expo & Knowledge Store
  • 9:00 AM – 5:00 PM: Sessions and Labs
  • 10:00 AM – 11:00 AM: Opening Keynote with CEO Bill McDermott
  • 12:00 PM – 5:00 PM: Expo Theaters
  • 5:00 PM – 6:00 PM: Welcome Reception

Day Two

  • 8:00 AM – 5:00 PM: Badge Pick-up
  • 9:00 AM – 5:00 PM: Expo & Knowledge Store
  • 9:00 AM – 5:00 PM: Sessions and Labs
  • 10:00 AM – 11:00 AM: Keynote with CPO Amit Zavery and guests
  • 11:30 AM – 5:00 PM: Expo Theaters
  • 1:00 PM – 2:00 PM: Keynote: Lead Boldly. Win Together.
  • 5:00 PM – 7:00 PM: Sponsors Evening

Day Three

  • 8:00 AM – 3:00 PM: Badge Pick-up
  • 9:00 AM – 3:00 PM: Expo & Knowledge Store
  • 9:00 AM – 3:00 PM: Sessions and Labs
  • 10:00 AM – 11:00 AM: Keynote: Knowledge Unscripted
  • 11:30 AM – 3:00 PM: Expo Theaters
  • 1:00 PM – 2:00 PM: Keynote: CreatorCon
  • 6:00 PM – 9:30 PM: Knowledge After Party
READ MORE: Ultimate Guide to the ServiceNow Knowledge Conference

Sign Up for Knowledge 2026

If the promise of Idris Elba and Backstreet Boys has convinced you to show up, then good news – there’s still plenty of time to register.

In fact, ServiceNow is currently offering a discount of $200 for anybody who does so before February 28. Those looking to do so can sign up from the ServiceNow website.

The Author

Matt Rooke

Matt is a tech writer at NowBen.

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