Most enterprise AI pilots stall at the same point: execution. In 2026, leaders are shifting focus from generic AI assistants to AI Specialists that can actually resolve work inside the enterprise.
In this webinar, NowBen and Diego Beltrame will unpack how ServiceNow is enabling the next era of enterprise AI with an Autonomous Workforce built for governance, orchestration, and real operational outcomes.
What to expect:
- Why 2026 marks the shift to outcome-first AI, and why AI Specialists are becoming the new enterprise model.
- How ServiceNow orchestrates AI Specialists with defined roles, dynamic permissions, and deep enterprise context.
- A live walkthrough of the L1 Service Desk AI Specialist, already resolving over 90% of support work, plus a look at the roadmap ahead.
Whether you’re shaping your AI strategy or planning your next phase of ServiceNow investment, this session will give you practical insight into what’s working now.
Register today to reserve your spot.